Programme Info

The overall quality of the employment relationship and changes in industrial relations can have an important effect on the overall performance of an organization. This course explores changes in the work environment and demonstrates the rich perspectives offered by a revitalized industrial relations approach. 

Target Audience

This course is meant for business executives and management, government officials, trade union leaders, people working in the industry and the general public. 

Programme

  • Understanding employment relationship and the field of industrial relations
  • The dominant aspects and the theories of industrial relation system
  • Actors of industrial relation system: management; state and trade union
  • Industrial relation contexts: public, private sectors and multinational companies
  • Strikes and industrial disputes
  • Nature and types of organizational conflict
  • Conflict resolutions: negotiation and collective bargaining
  • Third party conflict resolution.
  • Industrial discipline
  • The legal framework of employment relations
  • Equality and diversity: the ultimate industrial relations concern.